Welcome to Groupe.Expert !
We are more than just an online business. Our history, mission and values shape everything we do. Since our humble beginnings as Outillage Expert enr. in 2012, until our rebirth as Groupe.Expert inc, our journey was marked by innovation, commitment to our customers and an unwavering passion to offer products of exceptional quality.
An Inspiring Evolution
When the COVID-19 pandemic hit in 2020, we faced unique challenges and opportunities. This is how Groupe.Expert was born, with a bold vision: to offer an online and telephone shopping experience that pushes the boundaries of convenience and service. We said goodbye to our physical stores and embraced a 100% online model to better serve you.
Our Compass: Customer Satisfaction
Our core mission is simple, yet powerful: to provide you with the best online shopping experience in Canada. We believe that every interaction with our customers is a chance to leave a positive mark. That's why we go to great lengths to give you the lowest prices, fast, free shipping, and exceptional customer service.
Values That Drive Us
Respect, integrity and inclusiveness are ingrained in our DNA. These values are not just words on a page, but principles that guide our daily actions and decisions. Whether you are a customer, employee or supplier, you can count on us to act in accordance with these fundamental values.
The Team That Makes the Difference
Meet the faces behind Groupe.Expert: Julie Corbeil and Claude Lussier. Julie, our President and Secretary, is the beating heart of our company. With over 17 years of customer service experience, she ensures that every detail is taken care of. Claude, our Vice President and Treasurer, has over 24 years of experience in sales and customer service, as well as 10 years as a webmaster.
Our Commitment to Sustainability
We believe in a sustainable future, which is why we are on our way to "paperless" from 2024. In addition, we favor carriers with electric vehicles to minimize our carbon footprint. Our impact is reflected not only in our actions, but also in our partnership with the organization Mission Nouvelle Vie, to which we donate 10% of our net profits.
Explore our Online Stores
Discover our range of products in our specialized online shops. Tools.Expert for automotive tools and garage equipment, Trailer.Expert for trailer parts and utility trailers, and soon Recreation.Expert for electric bikes, inflatable paddle boards and toys.
Contact Us
For any questions, suggestions or simply to find out more, we are here to listen. Call us at 450-994-1199 or email us at info@groupe.expert. We look forward to helping you find exactly what you need.
Welcome to Groupe.Expert inc, where exceptional service meets online convenience. We look forward to serving you!